Train Your Service Manager to Run a Profitable, Organized, Stress-Free Service Department

Give your Service Manager the skills and systems to run a smooth, profitable shop, lead a confident high-performing team, and finally feel in control of your service department.

Enroll in service manager certification

Running a Service Department is one of the hardest jobs in the dealership

You juggle customers, technicians, parts, sales, warranties, and the never-ending surprises that walk in every day.

Most Service Managers never get real training.
They get handed the keys and told “figure it out.”

Thrown into the role.
No roadmap.
And judged on results they were never prepared for.
We fix that.

We give your Service Manager the systems, tools, and confidence to lead your shop, grow revenue, and turn customers into raving fans.

see the full course here

No travel. No lost service revenue.
Just a proven step-by-step playbook your Service Manager can start using tomorrow.

SARA CLEMENTS-HEY, BOB CLEMENTS INTERNATIONAL

What’s Included in Service Manager Certification

Your Service Manager gets everything they need to run a profitable, organized, and confident department.

  • Fast, focused training designed for the busy pace of dealership life. Watch, learn, and put it to work the same day.

  • Guides, worksheets, and notes pages that help turn training into real processes on the ground.

  • Real tools for handling upset customers, delegating work, improving efficiency, scheduling techs, and driving profitability.

  • The same system used inside the highest-performing service departments we work with across North America.

  • Simple, focused assignments that help your manager build habits, confidence, and structure week by week.

  • Self-paced training that fits dealership schedules and does not require travel or shutting down the department.

  • What Makes This Program Different

    This is not inspirational content or theory. This is real-world, proven training for running a profitable service department, built from decades of hands-on dealership experience.

    Your Service Manager will not just watch training. They will implement it.

  • Program Snapshot

    AVERAGE COMPLETION TIME | Six months
    FORMAT | Online lessons, workbook, worksheets, support
    FINAL STEP | Comprehensive exam to confirm mastery



Watch Real Training Clips Used to Build Profitable Service Departments

STOP CHAOS, START CONTROL:
THE SERVICE FRAMEWORK TO GROW

Processes are not paperwork. They are what keep your techs focused, protect your sanity, and stop parts from becoming your “arch-nemesis.” When everyone follows the same playbook, chaos drops and profits rise.

HOW TO NEVER LOSE A UNIT AGAIN
(AND KEEP TECHS MOVING)

No more walking the lot trying to match serial numbers. A simple cattle tag and zip tie gives every unit a bold, visible ID number you can search in your system. It saves time, prevents lost work orders, and makes your shop flow smoother.

 

HALF-EQUIPPED WORKERS CAN’T EXCEL

This video makes a simple but powerful point: running a shop without the right tools or space is setting your team up for failure. If your technicians don’t have the bays, equipment, or room to work efficiently,you’ll never hit your real potential.

UNLOCKING YOUR TRUE SERVICE CAPACITY

A service manager’s job is to make the most of every bay and every tech without losing quality. When you know your real capacity and what each bay should produce, you can finally see the gap between where you are and where you could be.

GET INSTANT ACCESS

 SERVICE MANAGER CERTIFICATION

Everything your Service Manager needs to run a profitable, organized service department and become the leader your shop depends on.

 

HERE'S WHAT YOU GET:

  • More than 70 short, practical video lessons

  • Full Service Manager workbook and worksheets

  • Proven service systems and scripts

  • Weekly action steps to put training into practice

  • Access for twelve full months

  • Comprehensive final exam and certification

Just $1495 per Service Manager

ENROLL A SERVICE MANAGER

FAQs

  • It’s built for service managers who want to improve efficiency, speed up turnaround times, and run a more profitable department, whether they’re brand new or experienced.

  • Most managers finish in three to six months, but it’s self-paced so you can move through it at a pace that works for you.

  • You’ll learn how to price correctly, manage workflow, track technician efficiency, communicate with customers, reduce bottlenecks, and build a department that consistently makes money.

  • It’s practical, simple to implement, and based on the same processes we use every day with dealerships. Just the tools you need to run a strong and profitable service department.